Support Services

Local support:

  • We provide victims of crime and domestic violence, who have to leave home and/or need call and data minutes sim cards for their phones to bridge the connectivity gap or cannot afford to purchase WiFi at home with sim cards. Please contact us if you require support. See more
  • Tower Hamlets Victim Support IDVA 020 7364 7957/2448 (Monday to Friday 9-5)
  • Victim Support 0808 1689 111 (24 hours)
  • Tower Hamlets Police LGTB+ officer email is CEMailbox-LGBT+CLO@met.police.uk
  • Tower Hamlets Crisis Intervention Service 020 3222 4027 (Monday to Friday 9-5; and weekends 10am-6pm)
  • Refugee support team, 9-12noon, Monday to Friday 020 7364 1371
  • Legal advice regarding domestic abuse and family law, such as non-molestation orders, child arrangements or divorce – Bowling & Co. Solicitors family@bowlinglaw.co.uk 020 8221 8000 in emergency 07464 925 083
  • Tower Hamlets VAWG Team 0800 279 5434 (Monday to Friday 9-5) or email domestic.violence@towerhamlets.gov.uk
  • Tower Hamlets Housing Options Service Team (HOST) will no longer have a drop-in service. For those at risk of homelessness contact HOST on 020 7364 7474 Monday to Friday 9-5 or after 5pm the emergency number 020 7364 4079
  • Adult Safeguarding team 020 7364 5005
  • Children Safeguarding team 020 7364 3444
  • Knife bins in Tower Hamlets see this website word4weapons
  • ELFT Self referral for mental health support therapy in Tower Hamlets

National Support

  • Childline: 0800 1111 If you’re a child or young person and domestic abuse is happening in your home or relationship.
  • National Domestic Violence Helpline Refuge 0808 2000 247; 7 days a week 24 hours
  • LGBT specialist advice on 0800 999 5428 (Monday to Friday 10am – 12.30pm and 1.30pm – 4pm or email help@galop.org.uk
  • Respect Phone Line: 0808 802 4040 an anonymous and confidential helpline for men and women who are harming their partners and families
  • Specific Men’s Advice line 0808 801 0327 Monday – Friday
    • 9am – 8pm Monday & Wednesday
    • 9am – 5pm Tuesday, Thursday, Friday
    • email info@mensadviceline.org.uk
  • Women’s Aid online support service https://chat.womensaid.org.uk/
    • Monday – Friday 10am – 12 pm
  • Hestia provides a free-to-download mobile app, Bright Sky, which hides as a weather app but provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know
  • Hour Glass: 0808 808 8141 challenging the abuse of older people in all its forms
  • Karma Nirvana: 0800 5999 247 Mon to Fri 9am–5pm supporting victims of honour based abuse and forced marriage
  • Samaritans Call free day or night 116 123 email jo@samaritans.org
  • Saneline 03003047000
  • Lifeline 08088082121
  • Silverline 08004708090
  • SHOUT SMT support 85258

Other VAWG support

  • Strut Safe’s free helpline 0333 335 0026 operates from 7pm-3am on Fridays and Saturdays, and 7pm-1am on Sundays
  • Girls aged 14+ or woman and have been a victim of sexual assault you can contact
    • Rape Crisis 0808 802 9999; 12pm – 2.30pm and 7pm-9.30pm each day.
    • for victims age 16+ use the Live online Chat helpline Monday – Friday.
  • Beyond the Streets, support for women who are involved in prostitution 0800 133 7870 or email support@beyondthestreets.org.uk
  • Chayn – Supporting survivors of abuse across borders
  • Female Genital Mutilation FGM Engagement Service 020 7377 8725 (Monday – Friday 9am – 5pm.
  • Forced Marriage Unit 020 7008 0151 or email fmuoutreach@fco.gov.uk
  • Karma Nirvana: 0800 5999 247 Mon to Fri 9am–5pm supporting victims of honour based abuse and forced marriage
  • Sexual abuse call 0808 500 2222 or visit247sexualabusesupport.org.uk
  • Suzy Lamplugh –stalking assessment
  • Stalking and Harassment 0808 802 0300 Monday – Friday 9.30am – 4pm except for Wednesday when it is open 1pm – 4pm.
  • Trafficking for purposes of sexual exploitation 08000 121 7000
  • Advance charity