Greater London is currently divided into 12 BCU’s for policing purposes. Each BCU containes two boroughs.
As you can see from the picture, Tower Hamlets is within Central East (CE) BCU, sharing a borough Commander with Hackney.
Our current Borough Commander is DCS Conway.
Whilst there was discussion at the time when Borough policing became shared with 2 boroughs, as becoming less good, we now have the situation arising, that our Borough Commander has to further stretch his work load to also be responsible for front line policing for the whole of Greater London’s twelve BCUs.
As 24-hour police stations are becoming less available, I recommend you subscribe to the Safe Haven app, which enables you to exchange emergency requests for shelter with the nearest Safe Haven location. App page
On each SNT team’s web page, you can
- Chat live to a police officer in real time by clicking the live chat button at the bottom right hand corner of each screen of the Met Police website. You will not find this on Met Engage.
- Give information about a wanted person to Met Police
- press the contact us button and get the following menu after you click start
Wanted people
Give information to police directly here
Case-updates
To receive or provide updates to your case, please contact our Crime Management Service by either visiting Contact us or dial 101 and select option 3 or call 0207 484 6700 to speak with our Victim Focus Desk, which is staffed 08:00-20:00 weekdays and 08:00-16:00 weekends.
Safer Neighbourhood events
- see meetings and events, here we use Mile End as sample
Be aware not all teams have an equal amount of events, some do very few and some do a lot. We publish Police team newsletters, as they become public, on our Safer Neighbourhoods Page and Ward Panel meetings on our events calendar. See also links to Met Engage listings here.
Safety advice
Being in touch with local police via the Met Police website is more secure than using third party sites.
Any contact with Tower Hamlets Police via their website will result in a confirmation reference number being given with a downloadable version of your contact session. Do not download it to a shared computer.
Bethnal Green Police station in Victoria Park Square. Find a police station
Alternative ways to contact the Met:
• Outside all front counters that are due to be closed or moved to reduced hours, weatherproof phones will be available for direct connection to 999 or 101 services, which are currently being upgraded to digital connections.
• All other Met services remain accessible through multiple channels: 24/7 emergency response via 999 and non-emergency reporting via 101 and online.
• In-person appointments can be booked with officers to come and see victims of crime, offering a convenient, face-face service for the public.
• Video appointments, which have proven highly effective and popular, offering privacy and convenience, will also be offered as an alternative.
• Neighbourhood policing teams continuing to operate locally, providing face-to-face engagement through ward bases, street briefings, and community events.
• Language line services are available through 101 and 999, regardless of whether an individual uses their own phone/mobile device or a weatherproof phone.
Police and Crime Plan 2025 – 2029
Overview
Launched on Friday, 28. March 2025, after extensive consultation. The PCP aims to revitalise Neighbourhood Policing teams over the next four years. This is alongside the government’s Neighbourhood Policing guarantee for 13,000 more neighbourhood and community support officers across the country.
Key Aims
- Reducing violence and criminal exploitation
- Building safer, more confident communities
Supporting and overseeing reform of the MPS; andImproving the criminal justice system and supporting victims
Building Safer London plan
The Met Police’s New Met for London Plan, wants to
- strengthen trust
- raise standards
- reduce crime
Crime and Policing Act 2026
received Royal Ascent on 29. April 2026 see link to details.
For Tower Hamlets Safer Neighbourhood Board documents please see here:
From local to national policing white paper.
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