
On each SNT team’s web page, you can
- Chat live to a police officer in real time by clicking the live chat button at the bottom right hand corner of each screen of the Met Police website. You will not find this on Met Engage.
- press the contact us button and get the following menu after you click start

Case-updates
To receive or provide updates to your case, please contact our Crime Management Service by either visiting Contact us or dial 101 and select option 3 or call 0207 484 6700 to speak with our Victim Focus Desk, which is staffed 08:00-20:00 weekdays and 08:00-16:00 weekends.

Safer Neighbourhood events
- see meetings and events, here we use Mile End as sample

Be aware not all teams have an equal amount of events, some do very few and some do a lot. We publish Police team newsletters, as they become public, on our Safer Neighbourhoods Page and Ward Panel meetings on our events calendar.
Safety advice
Being in touch with local police via the Met Police website is more secure than using third party sites.
Any contact with Tower Hamlets Police via their website will result in a confirmation reference number being given with a downloadable version of your contact session. Do not download it to a shared computer.

Commander’s Spot Light
- terms of reference
- Guidance from MOPAC
- MOPAC web page with application forms
Police and Crime Plan 2025 – 2029
Overview
Launched on Friday, 28. March 2025, after extensive consultation. The PCP aims to revitalise Neighbourhood Policing teams over the next four years. This is alongside the government’s Neighbourhood Policing guarantee for 13,000 more neighbourhood and community support officers across the country.
Key Aims
- Reducing violence and criminal exploitation
- Building safer, more confident communities
Building Safer London plan
The Met Police’s New Met for London Plan, wants to
- strengthen trust
- raise standards
- reduce crime
Crime and Policing Bill 2025
For Tower Hamlets Safer Neighbourhood Board documents please see here:

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