At Tower Hamlets Crime Watch  we are signed up to the National Trading Standards Scams Team’s Victim Charter.

If you have been a victim of fraud or scams, we commit to the following.

1. Support and Empathy: We commit to show empathy, understanding, and compassion to you and ALL victims of fraud and scams, acknowledging the impact of your experiences without judgment.
2. Dignity and Respect: If you need support, you will be treated with the utmost dignity and respect. We will encourage an environment where you feel valued and empowered and are able to make decisions about the support you need.
3. No Blame and No Shame: We are committed to creating a space free from victim blaming and shaming. We will focus on help and support rather than judgment or criticism.
4. Clear Communication: We commit to maintain open, clear, simple, and transparent communication, ensuring you are informed about the support available, your rights, and the process involved in getting the help you need.
5. Support for your well-being: We aim to assist with any immediate challenges you face, but we will also consider and plan how best we can work with you in the future.

See more resources on the Friends against Scams Website.